Contact
Before you buy, while your order is shipping, or once you already have the item in your hands: the Black Rinod team responds directly, with no bots or endless waiting. Tell us what's going on and we'll get back to you as soon as possible.
Questions about sizes
If you're not sure what size to order, please consult our size guide. If you're still unsure, tell us which garment you're interested in and we'll help you choose.
Track your order
Tell us your order number and we'll tell you its status, without you having to wait for the carrier to update it.
Returns and exchanges
If a garment is not what you expected, write to us with your order number and we will resolve it step by step.
